Privacy Policy

BuBu Bikes – Brussels
Effective date: 18 September 2025

At BuBu Bikes, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and your rights under EU GDPR law.

1. Who we are

BuBu Bikes is a local bike rental service for guests of Druum Bed & Breakfast in Brussels.
Contact: +32491984490

2. Data we collect

When you book a bike rental, we may collect:

• Your name and contact details (email, phone number)

• Payment details (processed securely via Stripe – we do not store card numbers)

• Booking details (date, time, bike rented)

3. How we use your data

We use your personal data to:

• Process and confirm your booking

• Send rental instructions, reminders, and updates

• Contact you in case of issues during your rental

• Process payments securely

• Comply with our accounting and insurance obligations

4. Legal basis for processing

We process your personal data because it is necessary to perform the rental agreement you enter into with us, and to comply with legal obligations under Belgian law.

5. Sharing of data

• Payments: handled by Stripe (secure payment processor).

• Bookings: managed through our booking software Calendly.

• We do not sell or share your data with third parties for marketing.

6. Data retention

• Booking and payment data is stored for up to 12 months for accounting and insurance purposes.

• Emails may be retained for customer service follow-up.

7. Your rights under GDPR

You have the right to:

• Access the data we hold about you

• Correct inaccurate or incomplete data

• Request deletion of your data (unless required for legal obligations)

• Object to or restrict how your data is processed

To exercise your rights, contact us at +32491984490

8. Cookies

Our website may use cookies to:

• Enable booking and payment functionality

• Improve user experience

• Collect anonymous analytics (if enabled)

You can control cookies through your browser settings.

9. Security

We take reasonable measures to protect your data from unauthorized access, alteration, or disclosure.

10. Updates to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

Contact us:
📞 +32491984490
📍 Druum Bed & Breakfast, Brussels